Contact Us
Contact Tropical Plantae
Thank you for your interest in Tropical Plantae! We’re thrilled to assist you in any way we can. Below, you’ll find our contact options:
Email: Send us an email at [email protected] for inquiries, orders, and any other information you may need. We strive to respond to all emails within 24 hours.
Business Hours: Our team is available Monday through Friday, from 9:00 a.m. to 5:00 p.m., Atlantic Standard Time (AST). We’re here to assist you at every step of the process, from selecting fruit trees to delivery in the United States.
Social Media: Connect with us on social media to stay informed about the latest updates, promotions, and gardening tips. Find us on Facebook We look forward to helping you bring the beauty of tropical nature into your space! At Tropical Plantae, we cultivate quality and excellence.
Comments (28)
HI,
I ordered a plant this morning and have a confirmed order number but did not receive a confirmation email or any estimate on the delivery time.
Could you please provide these? I was hoping this would be a valentine’s day gift for my wife.
Also, I thought I read on the website that these were live plants but it’s not really clear if they are live plants or just seeds or bulbs.
Order #10514
Thanks!
Darren Hoppa
this are plants and yes it shows delivery
Hello I would like to know if these are actual fruits or plants to plant at home?
this are fruit trees
Do you ship to Arizona?
Thank you for your reply
yes
How to return the plant, it almost die when it delivered, please response me
just send us pictures of the plant conditions at the email provided [email protected] and we will issue refund without need sending back any plants
Hello
I am trying to place an order but I don’t understand I have soil bag and container means? Will it not come in the container? How will it be shipped?
Thanks
ok if you choose planting bag and soil we will send you additional bigger container to plant the tree so you don’t need to make transplant fast but if you choose i have soil and container means you have an container to plant it
Hello
I just placed an order 12174 and I want to cancel it. Could you please cancel my order?
Thank you
cancelled thanks if you change of mind we send you coupon code discount
Can you please send me the discount code. Thank you
Hello
My order shows shipped on Tuesday but I don’t see any delivery date yet. No updates from USPS. When will I receive my order.
Please reply to my messages/emails.
I want to place another order which I canceled previously. Can you please send me the discount code you mentioned above on my email id. Thanks
My breadfruit plant arrived with the leaves dry and dead not sure if it’s going to make it . I have send you an email with the picture to [email protected]. Please how can you help me
replacement or refund in 30 days
Please help. My Alphonso mango came in bad condition. All leaves look dry and dead.
Please reply to my emails. My mango plants are dead. I have sent the picture.
My mango plants are dead. I have sent several pictures and emails. Please process my refund.
please give me my refund for the dead mango plants. Not answering the emails and deleting my reviews from the website is not helping. It’s not fair and honest.
Please refund my money or send the replacement. Not answering the message and deleting the review is cheating.
09268807K4418135G And 5GP017115C634772K, May I ask when I can receive the bamboo I purchased with these two ID order? Thank you!
yes
Hello! I want to know when the bamboo I bought will arrive. Thank you!
Hello! I want to know when the bamboo I bought will arrive. Thank you! I have not received a reply message
In fairness though it looks like it is dying after the plants was delivered when i immediately plant it just wait for few weeks to give the benefits of the doubt which i’m gladly did now tamarind is producing a lot of leaves and the bilimbi is started to have a new leaves when i thought it was dead. Patience is a virtue 😁