Contact Tropical Plantae

Thank you for your interest in Tropical Plantae! We’re thrilled to assist you in any way we can. Below, you’ll find our contact options:

Email: Send us an email at [email protected] for inquiries, orders, and any other information you may need. We strive to respond to all emails within 24 hours.

Business Hours: Our team is available Monday through Friday, from 9:00 a.m. to 5:00 p.m., Atlantic Standard Time (AST). We’re here to assist you at every step of the process, from selecting fruit trees to delivery in the United States.

Social Media: Connect with us on social media to stay informed about the latest updates, promotions, and gardening tips. Find us on Facebook  We look forward to helping you bring the beauty of tropical nature into your space! At Tropical Plantae, we cultivate quality and excellence.


Comments (18)

  • Darren L Hoppa Reply

    HI,

    I ordered a plant this morning and have a confirmed order number but did not receive a confirmation email or any estimate on the delivery time.

    Could you please provide these? I was hoping this would be a valentine’s day gift for my wife.

    Also, I thought I read on the website that these were live plants but it’s not really clear if they are live plants or just seeds or bulbs.

    Order #10514

    Thanks!
    Darren Hoppa

    February 9, 2024 at 11:38 pm
    • TropicalPlantae Reply

      this are plants and yes it shows delivery

      March 8, 2024 at 4:00 am
  • Jenie Reply

    Hello I would like to know if these are actual fruits or plants to plant at home?

    February 28, 2024 at 11:59 pm
    • TropicalPlantae Reply

      this are fruit trees

      March 8, 2024 at 3:58 am
  • Evy Reply

    Do you ship to Arizona?
    Thank you for your reply

    April 10, 2024 at 6:01 pm
    • TropicalPlantae Reply

      yes

      April 20, 2024 at 7:33 pm
  • hikizhang16 Reply

    How to return the plant, it almost die when it delivered, please response me

    April 12, 2024 at 9:21 pm
    • TropicalPlantae Reply

      just send us pictures of the plant conditions at the email provided [email protected] and we will issue refund without need sending back any plants

      April 20, 2024 at 7:34 pm
  • Priyanka Lalit kumar Reply

    Hello
    I am trying to place an order but I don’t understand I have soil bag and container means? Will it not come in the container? How will it be shipped?
    Thanks

    May 3, 2024 at 7:42 pm
    • TropicalPlantae Reply

      ok if you choose planting bag and soil we will send you additional bigger container to plant the tree so you don’t need to make transplant fast but if you choose i have soil and container means you have an container to plant it

      May 4, 2024 at 3:52 pm
  • Priyanka Lalit kumar Reply

    Hello
    I just placed an order 12174 and I want to cancel it. Could you please cancel my order?
    Thank you

    May 4, 2024 at 4:53 am
    • TropicalPlantae Reply

      cancelled thanks if you change of mind we send you coupon code discount

      May 4, 2024 at 3:50 pm
      • Priyanka Lalit kumar Reply

        Can you please send me the discount code. Thank you

        May 11, 2024 at 5:10 am
  • Priyanka Lalit kumar Reply

    Hello
    My order shows shipped on Tuesday but I don’t see any delivery date yet. No updates from USPS. When will I receive my order.

    May 11, 2024 at 5:08 am
    • Priyanka Reply

      Please reply to my messages/emails.

      May 17, 2024 at 3:09 pm
  • Priyanka Lalit kumar Reply

    I want to place another order which I canceled previously. Can you please send me the discount code you mentioned above on my email id. Thanks

    May 11, 2024 at 5:10 am
  • Priyanka Lalit kumar Reply

    Please help. My Alphonso mango came in bad condition. All leaves look dry and dead.

    May 14, 2024 at 2:58 pm
    • Priyanka Reply

      Please reply to my emails. My mango plants are dead. I have sent the picture.

      May 17, 2024 at 2:10 pm

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